Customer care plays a major role among any businesses. A business being managed with a personal touch, providing solutions that are based on consumer needs can never go out of direction. Delsan Office Systems Corp. seems to be following this path; having a humble beginning and now marking their twenty-five years in the industry. Founded in 1991, Delsan is the Philippines’ managed document and business process solutions expert delivering the most productive, economical and reliable printing and software technology with strategic locations nationwide.
The stakeholders, select media, and VIP guests gathered at the Makati Shangri-La Hotel last September 9, 2016, to commemorate the 25 years of innovative printer and software technology of the Delsan Office Systems Corp. The anniversary celebration consisted of an afternoon media presentation, industry networking and a full evening of variety and entertainment program. The event symbolized the Delsan’s spirit of delivering incredible experiences and striving to achieve excellence in everything the company pursues.
Delsan was established 25 years ago as a toner refill business with 3 dedicated employees in the early days of the country’s computer printer industry. Ever since, the company’s mission in offering continuous technological improvement to its clients, saving the environment through recycling and providing equal employment opportunities to fellow Filipinos drives Delsan in everything it sets out to achieve. Today, Delsan is the managed document and business solutions expert with a workforce of over 200 employees, 8 international hardware partners, 7 international software partners, and with more than 2,000 loyal clients nationwide from various industries and locations.
Over the last 25 years, Delsan has achieved multiple milestones which show its passion for managed print and document solutions and commitment to empower client companies with a worry-free, uninterrupted and highly productive printer operation. Having sold over 600,000 eco-friendly cartridges since 1991, Delsan has specialized in ‘green’ laser printers and the first to introduce cost-saving remanufactured laser toner alternatives. In 1997, Delsan offered its Total Laser Care program to its clients with free on-site repair and maintenance services.
In 2015, the Delsan Business Innovations was launched; the company’s brand focused on offering the latest software solutions in partnership with its local and international suppliers such as Newtech (Singapore), PrintSolv (Australia), Bizmann (Singapore), Agilysis (Philippines), Fuji Xerox (Philippines), Samsung (Philippines), and Business Network Solutions (Malaysia).
As Delsan paves the way to the future, it pledges to create mindsets and methodologies to uncover important and unsolved problems while focusing, validating and refining innovation to meet clients’ needs and expectations. With this celebration of 25 years, Delsan will continue to provide market-defining solutions, products and services, one innovation at a time.
Visit www.delsanonline.com for more information.
I am Karina Ramos, a mom of three amazing kids. I am fascinated with almost every aspect of life, especially technology.