After the US Supreme Court verdict upholding Obamacare, or the US Affordable Care Act, the Business process outsourcing (BPO) firms have intensified their staffing of Filipino nurses.
According to Pasig City Rep. Roman Romulo, chairman of the House committee on higher and technical education, the Philippine units of outsourcing giant Accenture and US-based EXL Service Holdings augmented their hiring of Filipino nurses, mainly for deployment to their global delivery centers in Cebu City.
He also mentioned that EXL and Accenture deliver a broad outsourced business support services to American health insurers.” Both firms are signing up Filipino nurses with US licenses as well as those who have passed the NCLEX but still without US licenses,” he added.
The US State Boards of Nursing Inc.’s or National Council Licensure Examination (NCLEX), is the US counterpart of the Philippines’ Nursing Licensure Examination.
The Filipino nurses are expected “to use their clinical skills beyond traditional patient care,” and harness new technology to help mostly American patients get good preventive care from their health providers, Accenture said.
In the Philippines, EXL has three delivery centers while Accenture has sixteen.
Rep. Roman Romulo also said, “There’s no question Obamacare is driving US health insurers to transfer additional contact center, insurance claims processing, clinical support analysis, medical coding, and other non-core, business support jobs to the Philippines, either through independent BPO providers, or through in-house back offices.”
He already foresaw that Filipino health care professionals and the Philippines’ BPO sector would benefit from Obamacare.
Health insurers in the US are now under pressure as the law ordered them to lower their premiums and expand their coverage of uninsured Americans, regardless of pre-existing conditions or sex.
Meanwhile, Romulo also mentioned that UnitedHealth Group is also recruiting Filipino nurses and other fresh college graduates for training and employment opportunities as transition managers, assistant managers, team leaders, specialists handling health care accounts, customer service representatives and medical coders, whether certified or not.
Minnesota-based UnitedHealth, the largest health benefits provider in the US has back offices in Taguig City, Quezon City, Makati City and Cebu City.
(Photo credit to rnspeak.com)