PLDT Home Life Introduces mWell Family Plan 399 for Affordable Family Healthcare

For many Filipino families, staying healthy is becoming a difficult choice between paying for a doctor’s visit and putting food on the table. When every peso counts, even a simple medical checkup can feel like a luxury they cannot afford.

As healthcare costs continue to rise and household budgets tighten, more families are putting off preventive care and delaying medical consultations. Unfortunately, what starts as a minor health concern can develop into a serious condition, bringing emotional stress and potentially overwhelming medical expenses.

Recent data highlights a growing concern: access to affordable healthcare in the Philippines remains a challenge for many households, making preventive care and early medical attention more important than ever.

According to the Department of Health (DOH) and industry reports, a staggering percentage of Filipinos delay seeking medical attention due to financial constraints, with 44.7% of all healthcare expenses paid directly out-of-pocket. Combined with general inflation hitting 7.2% as of September 2026, everyday living expenses have soared, forcing routine health to the bottom of the priority list.

Campaigning against this “wait and see” approach, the DOH has especially underscored the importance of regular checkups in Filipinos’ long-term health. Such habit can trickle down to children and elderly dependents, at the risk of turning manageable health conditions into expensive hospitalizations that could almost instantly cause a dent on one family’s life savings.

To make proactive medical care even more accessible to Filipino families, leading digital services provider PLDT Home Life has partnered with mWell, the Philippines’ first all-in-one health and wellness super-app, to introduce a new health and wellness subscription – mWell Family Plan 399.

Available to PLDT Home Fiber subscribers, mWell Family Plan 399 is a comprehensive digital health package to help promote and encourage physical and mental wellness among families.

For just ₱399 per month, subscribers gain access to an expanded suite of medical and preventive health benefits:

• First and most essential is the mWell Fam Dashboard, an online central hub that allows parents and family caregivers to monitor, track, and manage health metrics for up to four family members in real time.
• The plan also comes with unlimited on-demand access to teleconsultations with licensed general practitioners and certified mental health coaches for up to four family members, eliminating travel time and expensive face-to-face clinic fees.
• The plan also includes continuous, unlimited access to mWell’s proprietary mWellness Score, an in-app health tracker that measures steps, physical activity (and inactivity), and sleep quality, and the Mind Health Score to track emotional well-being and practice mental wellness exercises anytime, anywhere.
• Included free in the plan is the mWell Prestige Watch, which pairs with the mWell app to help monitor health metrics, steps, heart rate, and sleep quality. The primary subscriber also receives annual, replenishable ₱20,000 Personal Accident Insurance, providing an added layer of financial protection.

While digital care definitely does not replace emergency hospital services, mWell Family Plan 399 ensures that seeking medical advice, consulting a doctor, or checking on an aging parent’s health is no longer delayed by financial anxiety or distance.

Rallying to wellness

To further drive the point home and promote health and wellness, mWell and PLDT Home recently held a pickleball wellness event with select media, celebrities, and PLDT Home Fiber customers. The physical activity highlighted the need for all-around wellbeing and a healthier lifestyle, which not only includes regular checkups, but also regular movement.

“In today’s challenging economic environment, embracing one’s physical and mental well-being is essential for every household. In times like these, we cannot afford to wait for illness to strike before paying attention to our health, and possibly make things worse. That’s why good health has to start at home,” said Evert Chris Miranda, PLDT Home Vice President and Head of Home Digital Services.

“With mWell Family Plan 399, PLDT Home Life continues to round out Filipinos’ lifestyles, bringing proactive wellness straight into the Filipino living room and empowering families with tools that provide total peace of mind without stretching their budgets.”

“For many Filipino families, one medical emergency can put years of hard-earned savings at risk. Ang kalusugan ang pinakamahalagang puhunan ng bawat pamilya, because our ability to earn a living, care for our loved ones, and build a better future depends on it,” said Chaye Cabal-Revilla, President and CEO of mWell and Chief Finance, Risk, and Sustainability Officer of MPIC.

“Through mWell Family Plan 399 with PLDT Home Life, we are making it easier for families to take care of their health before a crisis happens. By bringing doctor consultations, mind health support, and the mWell Fam Dashboard together in the mWell app, we help families understand how their loved ones are doing, spot changes in their wellness, and seek timely medical advice. Caring for the family’s health should be part of everyday life.”

“Healthcare should be a fundamental right, not an overwhelming financial burden,” stressed Gary Dujali, mWell Chief Revenue and Marketing Officer. “Through this partnership with PLDT Home Life, we are happy to further democratize access to top-tier medical doctors, mental health professionals, and health monitoring tools. For less than the cost of a single face-to-face consultation, an entire family now has access and can now stay protected all year round.”

Make health part of your plan. To learn more about mWell Family Plan 399, visit pldthome.com/mwell or access and download the mWell app directly on iOS, Android, and Huawei AppGallery.