Rizal Commercial Banking Corp. (RCBC), one of the largest universal banks, introduces their latest service, Cash Express. It is the country’s first neighborhood automated teller machine that will allow customers to make transactions normally done over an ATM, such as cash withdrawals, bills payments, fund transfers, RCBC MyWallet reloading, mobile-phone reloading and balance inquiries.
“This new facility will allow RCBC customers to do transactions at partner merchants that are closer, and more convenient to them. This is beneficial for our customers who live in far-flung areas. They won’t have to travel all the way to our branches, but, instead, do their transactions at the accredited centers and merchants right in their own communities. ” said Margarita Lopez, RCBC head for operations and digital banking.
RCBC claims distinction as the first bank to offer a product providing all the functions of an ATM in a mobile point-of-sale or POS device. Cash Express, Lopez said, is a result of RCBC’s continuous effort to make banking easier and accessible to more Filipinos.
Under the planned service roll out, RCBC will offer free cash express sales kits to to as many potential partner merchants as possible. Each Cash Express sales kit will contain a smart phone with a subscriber identity module or SIM, a pin pad, thermal printer and marketing collaterals.
RCBC will also provide partner merchants the necessary training and assistance to efficiently facilitate each transaction. Partner merchants will also have access 24/7 to customer support service.
Cash Express is just one of the many offerings RCBC will introduce as they continue to provide innovative solutions that will respond to customers needs and demands of a new level of convenience to do banking.
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