A leading private domestic universal bank in the Philippines selects IBM to reach new clients, enhance services, and drive expansion
IBM (NYSE: IBM) announced that Security Bank Corporation (PSE: SECB) has turned to IBM to streamline its IT business processes and help enable broader client reach through a robust infrastructure solution that delivers optimized system performance, enterprise-class security, and dynamic resource allocation.
Security Bank has invested in the expansion of its branch network and retail banking business to drive future revenues. Security Bank’s strategy, execution, and results are anchored on its BetterBanking brand promise which is strongly focused on customer relationships, service quality, and shareholder value.
IBM will support Security Bank’s business strategy with a solution composed of IBM Power Systems servers and an IBM Storwize storage system. The new system will help enhance Security Bank’s customer experience from the front end through an efficient back end IT infrastructure – providing improved performance for increased transaction volume processing, consolidating data flows for better customer behavior analytics, and setting the computing foundation that enable agile product development to immediately respond to market demands.
“Digitization has led to a radical shift for the whole financial industry and brought disruptive changes to businesses. 10 to 20 years ago, banks were open from 9 am to 5 pm during weekdays. Today, we provide services 24×7 with online peaks at 8 pm. Customer demand called for a transformation that will allow us to better understand client behavior and provide innovative products which are served through digital channels,” says Alfonso L. Salcedo, Jr. , Chief Executive Officer, Security Bank. “We chose IBM Systems to run our mission-critical workloads such as core banking and other digital banking applications because it can deliver the tools for us to meet our customers’ expectations, transform for growth, and elevate our position in the industry.”
As a Bank that seeks to maximize its IT investment and drive efficient systems management, IBM Power Systems provides the ideal platform for Security Bank. IBM Power Systems are built to handle the rigor of managing complex, large-scale, mission-critical applications while providing real-time data insight, as well as security though sophisticated encryption and application isolation. Combined with IBM Storwize storage systems, Security Bank can support the massive volumes of data created by today’s applications through accelerated real-time compression and advanced file management.
“The convergence of digital disruption, evolving customer behaviors, and the improving business landscape in the Philippines are opening opportunities for Security Bank to tap the growth potential of the local financial services sector. The IBM solution will allow them to take advantage of these opportunities by delivering value from IT through efficient data and system management that ultimately translate to exceptional customer experience,” says Luis Pineda, President & Country General Manager, IBM Philippines. “IBM helps industry leaders like Security Bank achieve their growth potential through IT infrastructures that drive operational efficiencies, deliver optimized system performance, and provide flexibility to accelerate time to market.”
With the recent strategic partnership of Security Bank with Japan’s largest bank, The Bank of Tokyo-Mitsubishi UFJ., Ltd. (BTMU), it is poised to accelerate its growth and meet the evolving technological needs of its customers in the coming years. Security Bank has been receiving international acclaim for its innovative transformation towards BetterBanking and has been recently named as the ‘Philippines’ Best Bank’ at the Euromoney Awards for Excellence 2016 and as ‘Bank of the Year in the Philippines’ at the Global Banking Awards by The Banker of London.